Shipping Policy
At OJI, we pride ourselves on excellent customer service. We also know that everyone has their own personal preference when it comes to shipping and that courier performance can vary by area. That's why we offer a range of delivery options for our customers in the UK and internationally.
UK
UK Mainland
You have the choice of two different courier partners: EVRi and Royal Mail.
- EVRi: Order by 4pm for same-day dispatch.
- Next day delivery: £4.00
- Two day delivery: £2.99
- Free delivery on orders over £29
- Royal Mail: Order by 2pm for same-day dispatch.
- 1st Class (1kg limit): £4.00
- 2nd Class (1kg limit): £2.99
If you order by the cut-off time on a weekday, we will ship your parcel on the same day. Otherwise, it will be shipped the next working day. If you order after the cut-off time on Friday, your parcel will be collected on the following Monday.
Please note that while we promise to ship your order quickly, delivery times are not guaranteed and some parcels can occasionally take longer to arrive.
UK Highlands & Islands
Parcels sent to Northern Ireland, the Isle of Man, the Isles of Scilly, the Channel Islands, and certain parts of Scotland sometimes take a little longer to arrive.
They are sent via EVRi on a two-day service. The cost is £4.99.
Europe Shipping
All parcels will be sent from the UK via the Royal Mail International tracked service. The cost of this service is £14.99 and has a maximum weight of 1lb. This is roughly 3 bottles of gummies.
International Shipping
All parcels will be sent from the UK via the Royal Mail International tracked service. This service has a maximum weight of 1lb. This is roughly 3 bottles of gummies. Shipping can take up to 3 weeks to arrive in certain countries and locations. Costs below:
- International shipping takes 3–17 business days, It will cost £23.99.
We have made every effort to make our shipping charges as accurate as possible, however, occasionally the amount charged may be insufficient to cover the cost. In these cases, you will be given the opportunity to either pay the surcharge or, alternatively, we can cancel and refund your order.
Please note that our shipping costs do not include any charges levied by Customs in the destination country, nor do we accept responsibility for paying these.
We hope this helps!
Contact Us
If you have any questions about these terms, please contact us at myojiteam@gmail.com.